why won't alexa play music

Turn down the volume. Alexa wont play music if there is anything in your queue on the sonos app.

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After getting it all setup I decided to test out a few commands.

. If youre being ignored try using the volume buttonsdials on the Echo device to turn the volume down. Restart your device and network hardware like a modem and router. Its the bottom center on android alexa app.

Lately spotify is missing as a music service in the alexa app. Look to the bottom of the alexa app and click the play icon. Alexa wont play music.

475 44 votes. Find the IP address of your router. Tap the Echo smart speaker device thats giving you problems.

If it says its active try playing the song again. Play Apple Music with Alexa. Now try to connectplay Apple music again to see if it works.

Now its time to. Press the Change heading opposite the Wi-Fi network and follow the instruction prompts. Fire up the Alexa mobile app tap the button in the top-right corner of the screen tap Combine speakers then tap the Multi-room music tile.

Tap Settings and select Music Podcasts. They can be reached here. Start by opening the Alexa app and select devices.

Then try the suggestions here for how to ask Alexa to play the playlist. If that doesnt work make sure Alexa is still connected to wifi network properly by checking in the Alexa app. Do you have this issue with the playlist on your iOS or Android device.

If it still doesnt play try using another command. It could still indicate slow or lagging internet if. I asked Alexa to tell me the weather for tomorrow and she did.

Check if the device is connected to the internet if it. One of the most popular and go-to solutions for fixing any Alexa device when the music stops playing or any other problem is to unplug the device wait for a minute and then plug it back in. For Amazon Tap make sure that the batteries are charged.

Connection to your routers 5 GHz channel isnt applicable with Amazon Tap. Go into the Alexa app. Tap the hamburger icon in the top left corner.

Once done relaunch the app and see if the Alexa wont play Spotify issue is fixed. Next choose the Echo Alexa option and select your device of choice. If the music plays as expected on another device you will need to get in touch with Alexa device support for further assistance.

First make sure the playlist you want is synced with Sync Library. This was the only thing I changed. View answer in context.

Alexa can play playlists from your iCloud Music Library. I asked Alexa to tell me a joke and she did. Disable any spotify skill enabled in the alexa app.

Here is how I fixed it. The number one cause of Alexa failing to stop playing music in our house is that the volume level is high. Scroll all the way to the bottom and you will see a list of music services.

If that works then the Alexa-enabled device can at least hear you. The Alexa won t play music problem can occur when the required firewall ports are not open. Open the Required Firewall Ports.

Tap Choose default music services. Verify that your network firewall has the following ports open. Turn on Sync Library with Apple Music.

If youre still having issues try unlinking Apple Music from the same link and then add it again. Open the Alexa app on your mobile device and tap the three-bar icon it looks like horizontal lines in the top left-hand corner. Folks who dont see their Wi-Fi network may have to run a network scan and go from there.

So either this is the issue or my Sonos decided to spontaneously work - neither is a particularly positive reflection on Sonos. If the music is loud Alexas mics may have trouble hearing or interpreting your voice commands. To avoid the issue you need to open the following ports.

Check the connection on the app to be sure its active. Deleted this and it started working - didnt need to disable or enable the skill or do a hard reset. Simply moving the Alexa device to a higher location could also increase Wi-Fi connectivity and solve the problem.

I just received my Echo a couple days ago. Connect to your routers 5 GHz channel. Next select Apple Music and then tap Done.

Then I asked her to play some classic rock and she said something along the lines of shuffling classic.

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